🏗️ Production & Advantages
Capacity: 200,000 units/month output.
Vertical Integration: Own mold workshops, SMT lines, and AI algorithm labs.
Fast Response: 48-hour response SLA for client support.
Innovation: Prototype-first development culture.
Frequently Asked Questions
Q1: What size of pet food is compatible with this feeder?
A1: The anti-jam design supports dry food, freeze-dried, and air-dried food ranging from 3mm to 12mm in diameter.
Q2: How does the dual power supply work?
A2: The feeder primarily runs on a Type-C USB connection. In case of a power outage, it automatically switches to the 4 AA battery backup to ensure your pet never misses a meal.
Q3: Is the food bowl easy to clean?
A3: Yes, the feeder features a SUS304 food-grade stainless steel bowl that is detachable and easy to clean, preventing the growth of bacteria.
Q4: Can I record a voice message for my pet?
A4: Yes, you can record a 10-second personalized voice message that will play during each feeding time to call your pet to the bowl.
Q5: How many meals can I schedule per day via the APP?
A5: Through the Tuya APP, you can set multiple feeding plans per day with customized portion sizes for each meal, and monitor feeding records remotely.
Q6: Does it keep the pet food fresh?
A6: The feeder is designed with a moisture-proof seal and includes a food-grade silica gel desiccant pack to maintain the crunchiness and freshness of the food.